Returns

Refunds, Returns & Cancellation Policy

 

Once you receive your goods you have 7 days from the day after you receive them to cancel.

Please contact us before you return any goods.


Goods no longer required, wrong items ordered.

 

Should you wish to cancel your order because you have ordered the wrong items or no longer want the goods, please return all items to us in a saleable condition. We may only offer a refund of 50% for any opened items that are not faulty or damaged. You must pay any postal charges for items returned that are not faulty or damaged. You must return any unwanted goods to us within 14 days of receipt.

Please note it is your responsibility to ensure any goods returned to us are in a saleable condition. We recommend obtaining a free proof of postage from the Post Office so you can claim from them in the event that the package goes missing.


Faulty Goods

 

In the event that your goods are supplied damaged or faulty, please e-mail us or write to us within 7 days. We will arrange to replace or refund any damaged or faulty items.